Kaiser permanente ontario phone number

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Claim this business. Health care leader whose mission is to keep you healthy. Under-one-roof convenience, hour advice nurse, and online access to manage your health - anytime. Website Take me there. See a problem? Let us know. Rated 2. Jessica C. Very clean and nice looking hospital. Equipment looks super new and they are having many more upgrades. The nurse was very helpful with awesome customer service. Can't say anything else about the Rated 0. Mayra H. I am so disappointment and in disbelief that medical Maisy W.

Kaiser do better. People pay for your establishments care and aren't being treated like it. Good CPOE systems alert the doctor if they try to order a medication that could cause harm, such as prescribing an adult dosage for a child. CPOE systems help to reduce medication errors in the hospital.

Hospitals can earn up to points for using a well-functioning CPOE system in most areas of the hospital. If the bar codes do not match, this signals there is an error, giving nurses and doctors the chance to confirm they have the right patient, right medication, and right dose.

Bar code medication administration BCMA systems are proven to reduce the risk that a hospital accidentally gives the wrong medication to a patient. Hospitals earn up to points for using a well-functioning bar coding system for all medication orders, and making sure it is used properly to keep patients safe.

Healthcare workers can help stop infection and illness by carefully cleaning their hands. When hospital staff does not carefully wash their hands, they can spread germs from one patient to another and cause someone to become seriously ill.

Hospitals can earn up to points for having a handwashing policy and evaluating how hospital workers follow that policy. Effective communication about medicine prevents misunderstandings that could lead to serious problems for a patient. Higher scores indicate more effective communication than lower scores. The Communication about Discharge measure summarizes how well the hospital staff communicated with patients about the help they would need at home after leaving the hospital.

The measure also summarizes how often patients reported that they were given written information about symptoms or health problems to watch for during their recovery. Educating patients on the steps they need to take during their recovery at home reduces the chances that a patient will need to be readmitted to the hospital.

A hospital that has a strong culture of safety has a well-functioning team with good leaders who catch errors before they can harm a patient.

Patients are less likely to experience mistakes if hospital staff works together. Staff should also be comfortable speaking up when they sense an error might happen. Hospitals can earn up to points for measuring culture of safety, providing feedback to staff, and creating new plans to prevent errors.

Leaders must make sure that all hospital staff knows what they need to work on and that they are held accountable for improvements. The hospital should also budget money towards improving safety.

Hospitals can earn up to points for having leadership structures that increase awareness of patient safety issues and holding leadership accountable for improvements. Patients receive most of their care from nurses, not doctors. Without enough qualified nurses, patients might face more complications, longer hospital stays, and even death. Hospitals can earn up to points for evaluating nurse staffing levels and their relationship to adverse events, holding leadership accountable for adequate and competent nurse staffing levels, providing staff education, and developing implementation plans for effective nurse staffing levels.

A critical care unit or Intensive Care Unit ICU is a special part of the hospital that provides care for extremely ill patients. Hospitals should have special doctors called intensivists working in the ICU.

Intensivists are physicians with advanced training in intensive or critical care. They learn to manage problems in the ICU and help to reduce errors. There are higher death rates in hospitals where ICU patients are not cared for by intensivists. Hospitals can earn up to points for staffing their ICUs with intensivists.

The Communication with Doctors measure summarizes how well patients feel their doctors explained things clearly, listened carefully to them, and treated them with courtesy and respect.

Effective communication between doctors and patients can be reassuring to patients and can help prevent errors like medication mix-ups or misdiagnoses. The Communication with Nurses measure summarizes how well patients feel that their nurses explained things clearly, listened carefully to them, and treated them with courtesy and respect. Effective communication between nurses and patients can be reassuring to patients and can prevent errors like medication mix-ups or misdiagnoses.

If a patient is in pain, experiencing new symptoms, or cannot reach the bathroom himself, it is important that hospital staff respond quickly to address the situation. Higher scores indicate a faster response time than lower scores. Declined to Report: The hospital was asked to provide this information to the public, but did not. This could be because the measure is related to a service the hospital does not provide.

It could also be because the hospital had too few patients or cases to report data for a particular condition or procedure. The grades are derived from expert analysis of publicly available data using up to 31 evidence-based, national measures of hospital safety. Back to Results.

View this hospital's Leapfrog Hospital Survey Results. This Hospital's Grade. Show Recent Past Grades. Learn how to use the Leapfrog Hospital Safety Grade. This Hospital's Score: 0. MRSA infection Staph bacteria are common in hospitals, but Methicillin-resistant Staphylococcus aureus MRSA is a type of staph bacteria that is resistant to cannot be killed by many antibiotics.

What safer hospitals do: Doctors and nurses should clean their hands after caring for every patient. Hospital rooms and medical equipment should be thoroughly cleaned often. Safer hospitals will also keep MRSA patients separate from other patients and require providers and visitors to wear gloves and gowns around these patients.

Safer hospitals will also keep C. This Hospital's Score: 1. Infection in the blood If a patient is in the hospital, he or she may be given a central line a tube inserted into the body to deliver medication and other treatments. What safer hospitals do: Hospital staff follows special guidelines when inserting central lines, often including a checklist of steps to follow.

Infection in the urinary tract If a patient is in the hospital, he or she may require a urinary catheter. What safer hospitals do: Hospital staff regularly clean and maintain urinary catheters to prevent infection. They also know when and how to safely remove a catheter.

Surgical site infection after colon surgery This infection happens after surgery in the part of the colon where the surgery took place. What safer hospitals do: The hospital team uses appropriate antibiotics before surgery, cleans the skin with a special soap that kills germs, and closely watches patients during and after major colon surgeries.

This Hospital's Score: 5. What safer hospitals do: Hospital staff closely monitor patients for signs of sepsis following surgical procedures, including a high heart rate, low blood pressure, fatigue, confusion, and severe pain.

What safer hospitals do: The hospital team follows a strict procedure to count sponges and tools in the operating room. What safer hospitals do: Doctors and nurses monitor surgical wounds to make sure they are healing and that the stitches are still in place.

The staff also counsels patients on avoiding heavy lifting or intense physical activity after surgery. Death from treatable serious complications Sometimes after surgery, patients can develop serious complications while they are in the hospital. What safer hospitals do: The staff communicates well to quickly identify if there is a serious complication after surgery. They are ready to take action with an aggressive plan using patient safety guidelines. This Hospital's Score: 2. Blood Leakage If blood vessels become injured during surgery, they may leak excess blood within the body.

Kidney injury after surgery After major surgery, particularly heart surgery, some patients may experience kidney failure. Serious breathing problem After surgery some patients can develop a serious breathing problem. What safer hospitals do: Doctors and nurses watch carefully for symptoms like shortness of breath so they can prevent serious breathing problems. Accidental cuts and tears For procedures of the abdomen and pelvis, there is a chance that the patient will suffer an accidental cut or tear of their skin or other tissue.

Harmful events Dangerous bed sores Patient falls and injuries Falls causing broken hips Collapsed lung Dangerous blood clot Air or gas bubble in the blood.

Harmful Events Patients can experience complications and potentially harmful events following a surgery, a procedure, or childbirth. What safer hospitals do: These potentially avoidable safety events represent opportunities for improving patient care.

Dangerous bed sores A bed sore is a sore or wound on the skin that forms when a patient lays or sits in one position for too long without being moved. What safer hospitals do: When working with a patient who cannot move much on their own, hospital staff moves the patient regularly and checks for bed sores. They also use cushioning to protect bony areas and immediately take steps to treat existing sores. Patient falls and injuries One common problem that patients face in the hospital is a serious injury or death resulting from a fall or other kind of trauma.

What safer hospitals do: Hospital staff assist patients when they want to get up to use the restroom or move around the hospital. Leadership and staff make sure that the hospital environment is clear of hazards that could cause a fall or other trauma. Patient beds may be equipped with alarms to alert staff if a patient who is at risk of falls tries to get out of bed on his or her own. Hospital staff responds quickly to these alarms if they go off. Falls causing broken hips Patients in the hospital, especially those who are older or have weaker bones, are at risk of breaking their hip if they fall.

What safer hospitals do: Hospital staff should ensure patients know how to request assistance when they want to get out of bed. Collapsed lung A collapsed lung is when air leaks out of the lung and goes into the area between the lungs and the chest wall.

This Hospital's Score: 3. Dangerous blood clot A blood clot is a gathering of blood cells in a vein, which can be caused by damage to tissue during surgery. What safer hospitals do: Doctors use compression devices to apply pressure to areas of the body where a blood clot might form. They also give patients blood thinners and closely watch patients that might be at risk to prevent dangerous blot clots. It also helps to get patients out of bed and walking around as soon as possible after surgery.

Air or gas bubble in the blood An air or gas bubble air embolism stops blood from flowing through the body. All staff is trained to safely put in and take out catheters and other tubes. The hospital encourages staff to work as a team and closely watch patients during and after surgery to quickly detect an air embolism if it does happen. Doctors order medications through a computer Safe medication administration Handwashing Communication about Medicines Communication about Discharge Staff work together to prevent errors.

Doctors order medications through a computer Hospitals can use Computerized Physician Order Entry CPOE systems to order medications for patients in the hospital, instead of writing out prescriptions by hand. What safer hospitals do: Hospitals use CPOE systems in all areas of the hospital and regularly test those systems to ensure they are alerting doctors to potential ordering errors. What safer hospitals do: When hospitals use bar coding technology effectively for all orders, medication errors happen far less frequently.

Handwashing Healthcare workers can help stop infection and illness by carefully cleaning their hands. What safer hospitals do: Hospitals provide training and implement policies to make sure that all hospital staff cleans their hands before touching a patient.

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Often these therapies require specialized delivery and administration. What is a NPI Number? The NPI is a position, intelligence-free numeric identifier digit number. This means that the numbers do not carry other information about healthcare providers, such as the state in which they live or their medical specialty.

Where NPI should be used? There are two categories of health care providers for NPI enumeration purposes. Entity Type 1 providers are individual providers who render health care e. Sole proprietors and sole proprietorships are Entity Type 1 Individual providers. Organization health care providers e.

Who must obtain NPI? A covered health care provider, under HIPAA, is any health care provider who transmits health information in electronic form in connection with a transaction for which the Secretary of Health and Human Services has adopted a standard, even if the health care provider uses a business associate to do so. Can't say anything else about the Rated 0. Mayra H. I am so disappointment and in disbelief that medical Maisy W.

Kaiser do better. People pay for your establishments care and aren't being treated like it. Urgent care is a line outside the door where people who are SICK are told to stand in temperatures Rated 3. Danny C. I did not have a bad experience here during from my one and only visit. Check in was quick. Very respectful staff. Pointed me to where I needed to go -- the urgent care.

Told me it was a 4hr Liz A. There's an elderly lady waiting since 9! It's now and she's barely being called!