Cigna healthcare member services

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Find phone numbers for plan and coverage questions, claims mailing addresses, and more. Phone Number 24 hours a day, days a year. We encourage you to contact us directly if you need help with an existing plan. Please review the plan types below and select the appropriate contact information.

If you are in an Employer sponsored group plan, please call the phone number on the back of your ID card. Looking for a new Cigna Medicare Advantage Plan? Call toll free:. For TTY service for hearing impaired callers, call for Telecommunications Relay Service and enter the toll free number you are calling.

April 1 — September Monday — Friday am — pm, Messaging service used weekends, after hours, and Federal holidays.

Looking for information on your current Cigna Medicare Advantage Plan? Box Nashville, TN April 1 — September Monday — Friday am — pm Arizona time. Voicemail available on weekends and Federal Holidays.

Box Phoenix, AZ Our automated phone system may answer your call during weekends from April 1 — September Box Weston, FL Monitor and track health and well-being with routine adult physical examinations, preventative cancer screenings, confidential counselling sessions, and stress management support.

Take care of your vision with a routine eye examination and costs for lenses. Cover can also be provided for preventative, routine, and restorative dental treatment. View Additional Benefits. We offer three areas of coverage for you to choose from depending on your specific healthcare needs:.

In most cases we can pay the treatment provider directly if you receive treatment in our network hospital, medical facility or clinic in Thailand. If you contact our Customer Care team prior to treatment we can liaise directly with your provider to arrange direct billing. You can also see a list of providers with direct billing in your secure online Customer Area. Yes, our Global Telehealth service gives you access to licensed doctors around the world for non-emergency health issues.

All our customers have access to our Clinical Case Management programme which provides personalised support and assistance from our dedicated doctors and nurses when you are diagnosed with a condition requiring special support.

Also as part of this programme, you have access to our Chronic Condition programme to help you better understand, manage and improve your condition, and our Decision Support programme which gives you access to global medical experts for advice on your individual diagnosis and treatment plan.

Overview Our Plans. Considering changing health insurance provider? Leaving your Cigna group plan? For Members. Health Blog. About Cigna About Us. Member Log In. Overview Plans in Detail Optional Benefits.

Our plans are flexible with a variety of optional benefits, and are easy to use, ensuring you get the cover you want when you need it most. Get a Quote. Cigna Global Health Thailand plans include as standard:. See More.

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This information is for educational purposes only. It isn't medical advice and does not replace care from a physician. Cigna isn't responsible for issues due to the use, misuse, interpretation or application of this information. Always ask your provider for appropriate examinations, treatment, testing, and care recommendations, including when you choose another provider for care.

If so, and you're actively receiving treatment, you can apply for Continuity of Care. If approved, this may allow you to continue with your treatment or procedure with your health care provider at an in-network coverage level. Apply for Transition of Care to determine if you are eligible. Watch this short video to learn how you can get easy access to affordable medications when you need them. Length: If you have a complex medical condition such as multiple sclerosis, hepatitis C, or rheumatoid arthritis, Accredo can fill and deliver your specialty medication to your home or location of your choice.

Learn more about specialty medications. If your plan includes a health care spending account, you can use it to help pay eligible health care expenses. A Health Savings Account HSA is a savings account compatible with a high deductible health plan used to help pay for eligible health care expenses. They contribute to it throughout the year to help pay for eligible health care expenses. A Flexible Spending Account FSA is an account used to pay for eligible health care expenses for you, a spouse, or dependents on the plan.

View Plan Documents for Medical and Dental plans, past and present. View Customer Forms for important claims, privacy, or authorization forms. All rights reserved. Product availability may vary by location and plan type and is subject to change. All health insurance policies and health benefit plans contain exclusions and limitations. For costs and details of coverage, review your plan documents or contact a Cigna representative.

Selecting these links will take you away from Cigna. Wherever you are, Cigna is nearby. Our team is happy to answer any questions you may have, in your preferred language. Quality and efficiency are at the heart of everything we do. We continuously monitor our performance in all areas and train our teams to give you the best service.

With Cigna, you are free to select the provider of your choice:. For the best experience on cignahealthbenefits. We use cookies and similar technologies to understand how you use our site and to create more valuable experiences for you. By using this site i. The Policy describes how you can control the use of cookies at any time. Plan members Overview. We're here for you As a Cigna plan member, you can focus entirely on your health.

LOG IN. Easy access to health care providers worldwide With Cigna, you are free to select the provider of your choice:. Do you have questions?